Workplace Diversity (DWD05)
Diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. An organization’s success and competitiveness depends upon its ability to embrace diversity and realize its benefits but coping with all these variations in the workplace can be daunting. This course helps you understand what diversity is, and how you can create a more diverse environment. You will develop strategies to be proactive and remove barriers through employing active listening and effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.
Estimated length: 8 hrs
Access Time: 90 days
Our online courses allow you to invest in your career and personal interests anytime and anywhere. Courses are either stand-alone or may belong to a certificate. Please see the certificate section for more information. Access time to the course is listed above. If you require longer, you can request an extension; however, please note that doing so will incur additional fees. To request an extension, please contact the Continuing Education department at firstname.lastname@example.org, or 780-539-2975.
You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.