Leadership Skills for Supervisors (DLI01)
As a supervisor, you are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. You want to be the type of supervisor that employees are willing to go the extra mile for. You want to nurture and inspire your team, giving them the confidence to do their jobs well. You want to provide guidance and motivation while showing integrity and modelling the behaviours you want to see in your team. You want to be more than a supervisor, you want to be a leader. Topics covered include emotional intelligence; understanding good leadership; prioritizing, planning and managing your time; communication; coaching, and conflict. This course will arm you with the tips and information you need to enhance your skills and transform from a supervisor to a great leader!
Estimated length: 10 hrs
Access Time: 90 days
Our online courses allow you to invest in your career and personal interests anytime and anywhere. Courses are either stand-alone or may belong to a certificate. Please see the certificate section for more information. Access time to the course is listed above. If you require longer, you can request an extension; however, please note that doing so will incur additional fees. To request an extension, please contact the Continuing Education department at firstname.lastname@example.org, or 780-539-2975.
You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.